Shipping & Returns

Shipping Policy:

Orders typically ship within 48 hours from the day it is placed, and expedited orders will ship same day if placed before 10:00AM Mountain Standard Time.

We ship from multiple vendors. Shipping charges may vary accordingly. 

Please call (303) 991-1258 or email customerservice@scrubauthority.com to confirm shipping charges if your order includes multiple vendors and/or ships to a residential address.

We drop ship directly from the the majority of our manufacturers' warehouses so we are unable to ship on 3rd party accounts. 

Return Policy:

There is a 25% restocking fee for all returned items.
Returned items must meet the following criteria:

Sent back to Scrub Authority within 6 weeks of receipt of your order

The garment(s) must be in their original condition:

        1. Unwashed
        2. Unworn
        3. Unaltered
        4. With tags attached
        5. In their original polybags (A $1.00 per garment fee will be assessed for each piece returned without its polybag.)

Please call Scrub Authority at (303) 991-1258 or email returns@scrubauthority.com for a return authorization number before sending your items back. If a return authorization number is not issued, we cannot accept your return. Please mark the outside of the container clearly with the RA number and ship it to:

CHEROKEE/DICKIES ITEMS:
Strategic Distribution, LP
Attn: RETURNS DEPT(RA#)
4715 Mountain Creek Pkwy
Dallas, TX 75236-460

ALL OTHER ITEMS:
Scrub Authority
Attn: RETURNS DEPT(RA#)
10658 W. Centennial Road, Suite 400
Littleton, CO 80127